VIP ID
Greet Your Best Customers by Name — Every Time
FaceFirst is the affordable answer for state-of-the-art VIP customer service. Our high-speed face-tracking camera and proprietary software automatically identify repeat customers, corporate leaders — or any other category of individual on your internal list — as they enter your facility.
Guards, greeters or customer service staff receive instant e-mail, SMS or MMS alerts on whatever device you specify — cell phone, PDA, computer or cash register. The VIP’s name, purchasing preferences and other relevant information is clearly displayed.
Retain the loyalty of your longtime customers, and entice frequent customers to return again and again for a superior level of personal service. In an increasingly impersonal world, having staff at every level who greet customers by name and demonstrate awareness of their needs and interests gives you an unbeatable advantage.
FaceFirst is an investment in customer loyalty that every retailer can afford. Because the system architecture allows for a distributed computing cluster in the customer's cloud, FaceFirst costs a fraction of competing products that don’t deliver our top-rated accuracy and speed.
Easy To Customize, Easy To Run
Using the FaceFirst web portal on your intranet, you’ll be able to subscribe to specific watch lists, add and delete individual records, run reports and configure your alerting preferences. There’s no technical jargon to learn, no need for time-consuming training. FaceFirst lets you launch a profitable new era of ultra-personalized customer service.
Go Deep
Get the background on FaceFirst and how it came to be.
